Returns & Exchanges
At Video Game Trader, we want you to be completely satisfied with your gaming-inspired apparel. If your new gear doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a printable return authorization form.
- 2.Pack Your Gear
Carefully place the apparel in its original packaging with all tags attached, ensuring you include the completed return authorization form inside the parcel.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Refund or Exchange
Once our warehouse inspects the items, we will process your full refund to the original payment method or ship out your requested exchange size within 5-7 business days.
